Open Positions


 Weigh-In Specialist / Coach

As of May, 2018 - Currently hiring Part-Time and Full-Time Coaches / Consultants.
 

  • Become an ambassador for the clinic, services and products. 
  • Perform consultations, health reviews and sign ups for NEW clients. 
  • Perform individual support consultations as needed for weekly clients. 
  • Help clinic reach statistical goals related to client success. 
  • Generate referrals from current, happy clients!
  • Cross-train on reception, order processing, team email, phones and administrative tasks. 
  • Occasionally back up for other staff --  Strong team player. 
  • Operate Point of Sale system and cash register. 

Schedule, pay and benefits: 

  • Full-Time and Part-Time positions available. 

Shift Times: 
Sun & Mon:     Closed
Tues – Friday:  7:00 a.m.  – 2:30 p.m.  (1/2 hr lunch)
Saturday:  7:30 – 12:30

  • Pay DOE.   Compensation will be a mix of base + commission & performance bonuses. 
  • Possible medical, vision and dental benefits available for full-time positions as part of compensation package.
  • Growth Track:  advance to Clinic Manager and/or manage a satellite clinic. 
  • Work with a wonderful, caring, supportive team and change people’s lives for the better every day!

Essential Skills & Qualities: 

  • Personal experience with weight loss & maintenance. 
  • Upbeat, enthusiastic, positive and caring.
  • Ability to bond rapidly with new people.
  • Empathetic, non-judgmental, "silver lining" outlook. 
  • Excellent interpersonal and communication skills. 
  • Excellent time management skills – reliable and always on time!
  • Kindness. Integrity. A heart to serve.  
  • Excellent boundaries, able to set limits and hold others accountable. 
  • Professional demeanor, wardrobe and appearance.
  • Team player who loves to pitch in and help!
  • A sense of humor
  • Personal growth oriented. Self-Driven.  

Extra Credit: 

  • An interest in and enthusiasm for human biology and metabolism. 
  • A passion for personal growth (seminars, workshops, books, counseling, etc.)
  • An avid reader and researcher - lifelong learner. 
  • Prior (or current) weight loss experience with Ideal Protein or another low-carb protocol. 
  • Background as a life coach, counselor or coach in another field: health, wellness, mental health, etc. 
  • Experience in high-end customer service, support, advocacy.   

Office Concierge

As of May, 2018 - Currently hiring for 1-2 Full-Time Office Concierge Staff. 

 

Front Desk / RECEPTION

  • Greet and assist clients and visitors. Manage flow of "traffic" through the office. 
  • Develop basic understanding of the Ideal Protein protocol in order to answer basic questions.
  • Answer phones and email:  address questions, take orders.
  • Schedule, reschedule clients for services.
  • Promote products and services.
  • Set up samples and demos.
  • Cashier.

accountability ASSISTANT

  • Perform initial weigh-ins and food journal review prior to Coaching visit.
  • Set Clients up to access specialized services (i.e. Inspirational, Support Activities & Videos)
  • Replenish office materials and handouts in offices.
  • Pull and re-file client charts. 
  • Database and client record management. 
  • Manage and purchase office supplies. 
  • Assist with vendor orders and communications. 
  • Errands and projects as assigned. Must have reliable transportation.

ORDERS

  • Retrieve 100+ customer orders per week.  Print, prioritize, pack, enter into point of sale system.  Ring up client purchases.
  • Assist with inventory - occasional unpacking, stocking, FIFO rotation.
  • Restock coaching offices with food/supplements for upcoming appointments.
  • Suggest organizational improvements.

GENERAL

  • Team effort to keep office and stock area clean and tidy – including straightening, dusting, vacuuming, wiping down surfaces. 
  • Office supplies & equipment management.
  • Occasional back-up for other staff. 

SKILLS

  • Good basic computer skills
  • Telephone answering & messaging.
  • Excellent spelling, grammar, written and verbal communication skills. 
  • Ability to follow precise instructions. Attention to detail – a quality of meticulousness.
  • Skill and accuracy with math, numbers and cashiering.
  • Experience with or fast learner at scheduling and complex calendar management.  

QUALITIES

  • Reliable – punctual. On time, every time. 
  • Positive attitude, commitment to a positive work environment. No gossip, politics, inappropriateness at work. 
  • Kindness. Integrity. A heart to serve.
  • A sense of humor :)
  • Dresses professionally. (Neat, clean, pressed and well-fitting wardrobe). Office casual.
  • Proactive, positive and solution-focused when faced with challenges. Seeks solutions before asking for help.
  • Focus on customer satisfaction and positive experience – concierge service!
  • Makes life easier for the team. Jumps to solve issues and pitch in. “See a need, fill a need.”
  • High integrity, self motivated, trustworthy, productive and effective.
  • Great communicator!  Professional tone and language.
  • Loves to organize, systematize, improve efficiency & effectiveness.
  • Team Player – enjoys being the “glue” that connects everything & everyone.

HOURS:  30-35 HOURS PER WEEK

Shift Structure: 
Sun & Mon:     Closed
Tues – Friday:  7:00 a.m.  – 2:30 p.m.  (1/2 hr lunch)
Saturday:  7:30 – 12:30 (1/2 hr lunch)

PAY & BENEFITS

Hourly – rate DOE  
Benefits: Negotiable. Possible Medical, Vision & Dental if needed as part of compensation package. 
Employee Discount
Growth Track:  advance to Coach, Inventory Specialist, Weigh-in Specialist, or other positions as suited. 


Application Instructions

Send the following items to hiring@idealnorthwest.com

Resume and Cover Letter (including answers to the following questions): 

  • What are your desired hours? Are you available to work Saturdays?
  • What is your desired pay rate, and will you want Health Benefits (full-time only). 
  • Why are you attracted to the position? 

**Note: resumes without cover letters, or cover letters without answers to these questions will not be considered.